handmade backpacks,outdoor backpacks, camping backpack, hiking backpack, canoe pack, day pack, bushcraft, bugoutbag,

Shipping

All Items will be shipped out after production work has been finished, There is a two(2) week lead time for any item that needs to be produced. If items are in stock then they will ship out within 24 to 48 hours after receiving your payment. We ship all packages using United States Post office Priority mail service. International orders will be shipped using United stated international first class mail. 

Returns

  Buyer pays return shipping. You must contact me within 7 days from the date the package was delivered.  A 10% restocking fee may be applied to any returned items at our discretion. Returned items must be in new and unused condition and must include ALL original packaging. Shipping and handling charges are non refundable. Returns must include an invoice and information regarding the return. Returned items must have been purchased directly through the urbanmountainpakks company website or other companies and social media sites. Returns should be sent to the return address on package, along with a copy of the original invoice and a detailed explanation with the items and why the items are being returned:

Warranty

  I offer a LIFETIME GUARANTEE on all of my handmade backpacks and products.  So if a seam opens, a strap breaks, a buckle cracks anything brakes,  I will repair it for free, now this warranty does not extend to the heavy use, misuse, ill keep and day to day use of my products, Plain and simple if it's my mistake or my fault in anyway by using cheap hardware or fabric I will be responsible and either refund the money (Not including shipping) or repair it for free, or you can return the item and I will ship out a new one. This is my word and my honor and for the honor of my business. Thank you to all of my future customers.

Owner of Urban Mountain Pakks

Close
Shopping Cart
Your Cart is Empty